Michael
J. Gold
6379 Hampshire Ct.
Lisle, IL 60532 |
| Office:
630-416-6878 / Cell: 630-272-6070 / e-mail: mikejgold@msn.com |
| Word
Document Version |
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| SUMMARY |
| Qualifications:
Retail/CPG Industry & Big 5 Management Consulting Expertise |
- Independent
Consultant
- VP Client
Services for Provider of Price Optimization Software to Grocery/Drug/Convenience
Sector
- 8 years
Arthur Andersen / BearingPoint Business Consulting
- 15 years
Montgomery Ward & Co.
- 3 years
Campbell Soup Company
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| Focus:
Headquarters Merchandising, Marketing and Related Supporting Activities
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- Retail General
Merchandise, Grocery, Drug, Convenience, Packaged Goods, Software
Services
- Business
Process and Organization Improvement
- Pricing Strategy
and Promotion Planning
- Business
Analysis and Strategic Repositioning
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| Critical
Skills: |
- Energetic,
Team-Oriented Leadership / Initiative
- Project Management
/ Client Relationship Management / Negotiation
- Analytic
/ Creative Problem Solver / Board Room Credibility
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PROFESSIONAL
EXPERIENCE
GoldStar
Consulting www.goldstarconsulting.com
- Present
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| Founder
and Principal. GoldStar provides assistance to medium-sized firms
and other consultants primarily in the areas of business process improvement,
pricing, and strategy development. To date, GoldStar has: |
- Assisted
a provider of headquarters merchandising systems applications
with marketing and business development activities. The software
firm provides item maintenance, price management and promotion
planning solutions for grocers GoldStar's activities involved
marketing collateral, website layout and content, trade show coordination,
sales targeting, sales calls, analyst and alliance discussions.
- Assisted
the startup of a small, strategy development consultancy focusing
on midsize clients.
- Provided
research and strategy development assistance for an industry trade
association challenged by declining membership and trade show
attendance.
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| KSS
(Knowledge Support Systems) - 2003 |
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KSS is a small
provider of price analysis and optimization software for the retail
grocery, drug, convenience and gasoline industries. As SVP Consulting
Services, my role was to build and manage client relationships,
ensure successful completion of client deliverables and assist in
development and marketing of the U.S. retail business.
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- Assisted
the implementation of a new pricing software application at a
major national drug chain.
- Began to
rejuvenate KSS' market presence through targeted prospecting,
trade shows, presentations, increased alliance dialogs.
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Arthur Andersen
Business Consulting (AABC) - 1995- 2003
Note: In July, 2002 AABC dissolved and was acquired by BearingPoint,
formerly KPMG Consulting
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- Managed
or assisted as Subject Matter Expert more than 25 projects.
- Addressed
a wide range of issues in engagements including merchandising/marketing
process redesign, pricing strategy, industry and customer research,
systems assessment, inventory management, expense and headcount
reduction, business analysis and retail strategies.
- Managed team
that revised pricing strategy for national hardware retailer resulting
in $20 million gross
margin improvement and enhanced credibility of centralized pricing
function.
- Managed team
that developed new food service trade promotion process and infrastructure,
including
systems assessment and functionality definition for major, national
consumer goods company.
- Managed or
assisted numerous teams involved in organization realignment:
redefine organization structure, roles and responsibilities, performance
measures, job levels and definitions, career paths and training
needs.
- Managed numerous
engagements with frequent exposure to c-level management and responsibility
for project budgets, resource requirements, workplans, hours and
expenses.
- Received
Coach of the Year Award in 1997. Received average 40 hours/year
of consultative training.
- Played a
major role in developing complex pricing project proposals for
firms such as Walgreens, RadioShack, Target, Big Lots and Sysco.
Clients:
A partial list of consulting clients includes: Sears, Sara Lee,
Ace Hardware, Casual Corner, Jo-Ann Stores, Rich's Department Stores,
National Drugstore Retailer, Lowe's, Bath & Body Works, Lindt
& Sprungli, Chicago Museum of Science and Industry, Ultramar
Diamond Shamrock and Petro Stopping Centers.
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Montgomery
Ward - 1979-1994
Positions
included Divisional Merchandise & Marketing Director, Senior
Buyer, Buyer, Pricing Administrator, Manager Merchandise Planning
& Control, Consumer Research Coordinator and Corporate Economist
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As a former
merchant and line and staff manager, I have a deep understanding
of the intricate issues associated with merchandising and its related
processes, advertising, inventory management and people development.
|
- Led merchandising/marketing
for retail division with 340+ retail outlets nationwide, $350
million sales, $25 million marketing budget, extensive advertising
and promotion, high SKU count, numerous national brands and an
established private label program.
- Repositioned
and renegotiated multiple merchandise categories resulting in
savings in excess of $12 million, sales increases ranging from
10%-40%, and substantial increases in advertising funding.
- Certified
Trainer for "Bottom-Line" Buying program. Trained 75+
members of buying staff over 3 years.
- Managed staffs
of up to 18 people.
|
| Campbell
Soup Company 1976-1979 |
| As
Assistant Brand Manager, developed marketing and promotional schedules,
supervised new product testing, developed on-package promotions and
supervised some radio and TV ad production.
As Strategic
Planning Analyst, assisted in preparation of economic forecasts
and divisional strategic plans. Became heavily involved in acquisition
studies and completed analysis of European business on site.
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| |
| St.
Regis Paper Company 1974-1976 |
| As
Economic Analyst, developed demand forecasts for pulp and paper categories,
completed plant location studies and initiated and authored economic
newsletter. |
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| Additional
Practical Skills |
Advertising
and promotional planning and execution
Financial and merchandise planning
Assortment planning
Inventory management and control |
Organizational
design and change management
In-store presentation, layout and planogramming
Vendor relationship management
Consumer research and analysis |
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| PAPERS
& PRESENTATIONS, ASSOCIATIONS AND EDUCATION |
| Papers
and Presentations: |
- Presented
"Retail Revenue Management Roadmap - The Route to Customer-Centric
Price and Promotions Management," Professional Pricing Society
Spring Conference, Las Vegas, April 2003.
- Presented
"Process and Organization Implications of Retail Revenue
Management," Symposium on Retail Relationships - Linking
Customers, Pricing and Promotion through Technology, Royal Society
of Arts, London, April 2003.
- Co-author,
"Precision Pricing," presented by my co-author at the
retail industry National Retail Federation Annual Convention,
NYC, January, 2002.
- Co-presenter
"Improving the Precision of Pricing Analysis," Professional
Pricing Society Fall Conference, Chicago, November, 2001.
- Co-author
"The Precision Pricing Revolution: Customer-Based Pricing
Strategies in the New Economy," International Trends in Retailing,
Arthur Andersen Business Consulting, December, 2000.
- Co-author
"At What Price - Guidelines for a Customer-Focused Pricing
Strategy," Arthur Andersen Business Consulting Whitepaper.
Received more than 20,000 hits to date through Internet hot link.
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Professional
Associations:
Member, Professional Pricing Society (PPS); Also member, Sponsor's
Council, PPS. |
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Education:
B.A. in economics from Fairleigh Dickinson University; M.A. in economics
from the Pennsylvania State University. |
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